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Myto SK – Slovakia

A toll for trucks and coaches > 3.5 tonnes has applied on a total of 2,400 km (1,500 miles) of motorways, expressways and other primary routes in Slovakia from January 1, 2010.

How does the system work?

MYTO system uses the GPS/GSM satellite technology and DSRC microwave technology.

What are their functions?

  • GPS locates a vehicle and records its route.
  • GSM/GPRS mobile technology is used to transfer data between on-board units and MYTO information system.
  • DSRC enables short-range communication and is used to control payments.

All drivers are required to have a Sitraffic Sensus on-board unit installed in their vehicles. In order to receive the OBU, a contract must be signed with SkyToll, the Slovak toll road operator. 

A contract for the rental of an on-board unit must include:

  • parties identification information: full name, date of birth, residence address, nationality, personal identification document or passport number, information on the driver’s license of a person who signs the contract on behalf of the vehicle’s user and identification information of the road toll collection administrator,
  • ID number of the on-board unit and the plate number of the vehicle equipped with the OBU,
  • initial parameters of the OBU set-up,
  • the amount and date of payment of the OBU rental fee,
  •  a security raised to ensure the return of the OBU and its accessories.

For the provision of a Sitraffic Sensus Unit the operator charges a security deposit of EUR 50.00. The deposit may be paid:

  • by a bank transfer,
  • in cash, or
  • by a payment or credit card.

In the event a user no longer wants to use the device, he returns it to SkyToll, receiving the refund of the paid security deposit. The on-board unit can be collected at border crossing, contact or distribution points.

To find out more about the installation and operation of the on-board unit, use this link.

Distribution and contact points

Contact points

Contact points have been set up in all regional capitals in Slovakia to provide the following services:

  • registration in MYTO system,
  • signature of contracts, both in the pre- and post-paid modes,
  •  signature of contracts for the rental of an on-board unit,
  • rentals of on-board units,
  • collection of a security raised to ensure the payment of road tolls and return of an undamaged on-board unit,
  • intermediation services for permanent installations of OBUs in vehicles,
  • replacement of a damaged or defective on-board unit, including the collection of an additional charge, if any,
  • collection of returned on-board units, including the receipt of requests for the reimbursement of any security deposit paid,
  • receipt of pre-paid road tolls,
  • refunds of an unused balance of tolls,
  • receipt of additional toll payments,
  • issuing extracts of road toll transaction breakdowns as printouts or electronic documents,
  • advisory services and general information on the MYTO system,
  • receipt of notifications of technical problems,
  • receipt and processing of customer complaints and suggestions.

A detailed list of addresses of all contact points may be found here.

Distribution points

A total of 90 distribution points operate at selected fuel stations and border crossings across Slovakia. They provide the same services as contact points do, with one notable exception: only pre-paid contracts may be signed there.

A detailed list of addresses of all distribution points may be found here.

MYTO hotline

Apart from contact and distribution points, hauliers are supported by a free hotline, which is available 7 days a week at the free number

0042 1235 111 111

Hotline operators assist callers in the following areas:

  • general information,
  • technical problems,
  • complaints   
  • explanations regarding toll payments and billing (information is provided upon a positive identification of a customer),
  • processing applications for extracts of road toll transaction breakdowns (information is provided upon a positive identification of a customer),

Consultants provide information in Slovak, English and German; on weekdays, from 6 am to 10 pm, services are available also in Russian, Polish and Hungarian.

Which vehicles have to pay toll charges?

Road tolls are payable for goods vehicles and coaches with a weight exceeding 3.5 tonnes.

Which roads are toll roads?

A list and map of toll roads in Slovakia may be found here.

Vehicle classification

Toll rates depend on the travelled distance expressed in kilometres, a number of vehicle’s axles and an Euro emission class of the vehicle.

Tolls are charged based on a class of a vehicle, which is established by a vehicle’s weight and number of axles:

vehicle type Vehicle category and number of axles
trucks (HGV) 3,501 t - up to 11,99 t
> 12 t 2 axles
3 axles
4 axles
5 and more axles
busses 3,501 t - up to 11,99 t
> 12 t

Detailed rates broken down into vehicle categories can be found here.

Who enforces payments and how?

The toll enforcement system comprises of a network of fixed and portable road gantries which:

  • automatically collect data,
  • select vehicles suspected of committing a road toll offence,

If information obtained by the above devices suggests that an offence may have been committed, mobile enforcement units are called to action.

The units are manned by personnel of the Slovak Road Transport Authority and employees of SkyToll, the toll roads operator. They are authorised to stop vehicles in transit and inspect parked vehicles.

To find out more about the enforcement system and penalties for road toll offences, click this link.

How to pay?

Road toll rate in Slovakia is approx. 14 cents per kilometre (exclusive of VAT), depending on a vehicle’s category and its number of axles. The rate depends also on the Euro emission class and a type of the road travelled.

Registration

The duty to register in the MYTO system applies to owners and users of the vehicles subject to road tolls, but also to some owners of toll-exempted vehicles. A list of vehicles that are exempted from the duty to pay for travelling on toll roads is available here.

The registration process includes:

  • selection of payment method (pre- or post-paid),
  • completion of a form,
  • filling of the completed form at a distribution or contact point, this must be done personally or through a proxy.

During registration, the system may require the following information:

  • trade name and business address – if the vehicle is owned by a sole trader,
  • full name, date of birth, residence address, nationality, personal identification document or passport number – if the vehicle’s user is a natural person,
  • registered or trade name and the registered office address – if the vehicle is owned by a legal person,
  • full name, date of birth, residence address, nationality of the vehicle’s driver or the proxy of the vehicle’s user,
  • number of the driver’s (or the proxy’s) personal identity document or passport, and the number of the driver’s driving license,
  • vehicle user’s identification number, if assigned, or similar identification data functioning as its equivalent in a foreign state,
  • tax identification number, if assigned,
  • information on the vehicle user’s entry in a commercial register or a similar register, if the user has been so registered,
  • vehicle’s plate number and the state of its registration,
  • vehicle category,
  • gross weight of the vehicle, the number of axles, and emission class,
  • information on whether the vehicle has been equipped with an OBU or undergone a refitting which would prevent the proper functioning of the on-board unit (say, if it has a metal-coated windscreen),
  • estimated distance of the selected sections of roads to be travelled by the vehicle on a single instance, or the estimated total distance to be travelled during a pre-determined period of time, if multiple travels on toll roads are planned,
  • vehicle user’s bank name,
  • vehicle user’s contact information.

Things to remember:

  • If the pre-paid option is selected, the registration application may also be submitted by the vehicle’s driver.
  • If the post-paid option is selected, the registration application must also designate a security for the payment of road tolls, giving information on the type of the security, guarantor, the amount guaranteed and the term for which the security is provided (amount of the bank guarantee may be calculated here).

All forms required in the registration processes may be obtained here.

Pre-paid method

In this mode, tolls are paid by charging an on-board unit. The payment can be made at distribution points or contact points.

The following types of payments are accepted:

  • in cash,
  • by a payment or credit card,
  • by a fuel card (e.g. DKV card).

The amount credited will be consumed during travelling on toll roads.

Things to remember:

  • The minimum amount of one-off prepayment made in cash is EUR 50, including VAT.
  • In deciding how much to pay, a driver must remember that if the account balance falls below EUR 12, the device will trigger a sound alarm to indicate the need to re-charge the balance.
  • The unused balance of the prepayment made by a fuel card will be returned by the toll road network operator only to a bank account of the vehicle’s user.

Post-paid method

This payment method is recommended for hauliers who frequently use the toll road network in Slovakia.

Post-paid payments are deferred payments calculated on the basis of the actual distance travelled on toll roads. The post-payment mode may only be used after executing an agreement between the vehicle’s user and the toll road network operator. This can be done at contact points or through a fuel card operator such as DKV.

Detailed information on both payment methods is available here.

Hauliers may also use the calculator which computes an estimated toll amount. The calculator offers a possibility of dividing the route into any number of sections that may be added to calculate a final amount of the toll. A user needs only to point to the start and end waypoints.

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