Wersja polskaEnglish version

Payment methods

To pay Polish road tolls hauliers may use either of two payment options:

  • The deferred payment method where payments are made in arrears (the post-paid method), or
  • The advanced payment method where payments are made in advance (the pre-paid method).

The payment method must be selected upon the rental of a viaBOX device

Click here to find a detailed registration manual with application forms for the both methods.

Post-paid method

In the post-paid method, payments are made in arrears. The viaBOX device installed in a vehicle travelling on tolled roads automatically registers payments due from the haulier owing the vehicle. The driver takes no part in the operation of the system. Tolls are calculated and charged only after the journey ends.

This payment option is offered by fuel card operators, for example DKV. They take care of road toll charges and process orders for viaBOX devices. After a balance of viaTOLL charges is calculated, which happens twice a month, the card operator issues an invoice. In the case of DKV, road tolls are itemised on the same invoice which lists costs of fuel and other products purchased with DKV Card.

In Poland, road tolls are VAT-exempted. The only purpose of adding them to an invoice of a fuel card operator is to itemise their costs among other purchases made with the card, such as those of fuel, car wash or technical maintenance services.

In order to use the post-paid method:

  • Order a viaBOX on-board unit from a fuel card operator.
  • Collect the OBU from a border distribution point
  • Mount the viaBOX on the vehicle’s windscreen in a way prescribed in the device user’s manual.
  • Once or twice a month you will receive an invoice – DKV invoices are payable within 21 days.

Use this link to register as a user of the post-paid method via DKV

Advantages of the post-paid method:

  • Tolls are paid in arrears, against an invoice
  • No risk of penalties
  • No need to charge a pre-paid account
  • No responsibility on the part of a driver
  • An online tool provides an easy way to control road tolls expenditures

Pre-paid method

If this option is selected, a user’s account created in the system must be charged with a certain amount. The viaBOX device installed in a vehicle travelling on tolled roads registers toll payments which are deducted from the balance of the account.

The account can be recharged either via a fuel card operator, such as DKV, or directly, in viaTOLL points of sale.

In order to use the pre-paid method:

  • Order and install a viaBOX
  • Deposit a minimum amount of PLN 120 to your pre-paid account.
  • The balance will decrease with each kilometre travelled on toll roads. When the balance reaches the minimum level, a red warning light will turn on the viaBOX.
  • After the balance has been consumed, the device should be recharged. This can be done at any point of sale.

Things to remember:

  • The pre-paid payment option requires excellent discipline on the part of the haulier. The driver must carry cash for recharging the device and collect payment receipts.
  • If the company uses the online payment system, viaBOX devices will be charged only after a payment is credited to the account. This may take several days and result in the imposing of penalties for failures to pay road tolls.

THINGS TO KNOW ABOUT SWITCHING from the pre-paid to post-paid method

  • Switching to post-paid payment system does not affect vehicle route schedules.
  • Before replacing old viaBox with new one customer must send post pay registration documents to DKV to register for Post Payment.
  • You only need to replace the old viaBOX with a new one. After collecting the new device operating in the post-paid system from a contact or border distribution point, mount it where the old one was installed.
  • The old device should be returned at a contact point and new post pay OBU can be picked up on site upon termination of the pre-paid contract.
  • Any unused balance of the pre-paid account and the deposit for the device will be reimbursed.