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GO Maut – Austria

Toll charges calculated by the Austrian electronic road toll system GO Maut are based on the travelled distance expressed in kilometres. The system is designed for goods vehicles and buses/coaches weighing over 3.5 tonnes.The toll charge collected via GO Maut includes both vignettes and road tax.

How does the system work?

GO Maut is composed of two elements: toll gantries and on-board units, called GO-Boxes. The devices communicate with gantries using microwave technology (DSRC). The road toll is collected automatically when a toll-liable vehicle passes under a gantry.

Which vehicles have to pay toll charges?

Each vehicle – even small passenger cars – has to pay when driving on motorways and special road sections. Vehicles with a maximum authorised gross weight up to 3.5 tonnes are required to buy vignettes. Goods vehicles over 3.5 tonnes and buses/coaches have to mount an on-board unit, GO-Box, on the inside of the windscreen.

The devices are the property of ASFINAG – the Austrian motorway operator. The operator charges a security deposit of EUR 5 for an on-board unit. In the event a user no longer wants to use the device, they return it to ASFINAG.

The on-board unit can be collected:

  • At GO distribution points in Austria
  • At collection points situated close to the border
  • At selected petrol stations

Upon entering Austria for the first time a driver should register in the GO Maut system. To register, you can go to any distribution point, specify the toll billing option and declare the vehicle’s EURO emission class. The following data are recorded in an on-board unit:

  • Vehicle registration form
  • Number of vehicle axles
  • Emission class

After the GO-Box is mounted on the inside of the windscreen, make sure it works properly and you are ready to go. Please remember that you have 14 days to confirm with ASFINAG the vehicle’s EURO emission class. It is sufficient to send the vehicle’s class certificate by fax to the number provided upon registration. A driver should have documents confirming the vehicle’s EURO emission class on them for inspection.

Which roads are toll roads?

Toll charges are collected on all motorways and special road sections in Austria.

Vehicle classification

Vehicles with a maximum authorised gross weight up to 3.5 tonnes are allocated to one of the four categories: A, B, C, D. Each category depends on the number of vehicle axles and its Euro emission class. The less environmentally-friendly the vehicle is, the higher rates per kilometre apply.

How to pay?

Payments are charged automatically by one of two methods:

Pre-paid method

Pre-Pay: This is the best system for those who don't travel to Austria very often. You pay an amount in advance at a service point. This is credited to the GO Box and decreases as you drive along. Once the amount has been used up, you need to top up the GO Box at a service point - in the same way as for a phone card.

Please remember:

  • The minimum balance which may be credited onto a GO-Box is EUR 75 (VAT included)
  • The maximum amount per a GO-Box device is EUR 500
  • Upon the first installation, a deposit of EUR 5.00 will be added to the balance credited onto the device
  • The balance recorded in the device is valid for 2 years from the date of the last top-up and expires after five years after the last top-up

Post-paid method

If the post-paid method is used, no balance needs to be first credited onto devices. Thanks to this, the driver does not need to continuously monitor the balance available on the device and e-toll payments can be easily recorded in accounting books. The post-paid option is especially recommended to companies frequently providing haulage services in Austria.

The GO-Box device will record each instance of the vehicle passing under a gantry and debit the user’s account with a relevant amount. Later, the vehicle owner will receive an invoice for the toll charges collected during the journey.

In the post-paid mode, payments can be made by a fuel card or a credit card. Fees, payment terms and invoicing procedures depend on terms of individual intermediary contracts.

Who enforces payments and how?

  • ASFINAG, the toll road operator, is liable for toll collection enforcement. The operator’s inspectors make use of the toll gantries system to establish whether a vehicle is subject to toll payment and whether the toll fee has been paid in the correct amount.
  • Inspectors can carry out personal inspections and are authorised to stop the vehicle in transit.
  • If an automatic inspection gives rise to doubts, a request for payment will be sent to a person named in the vehicle’s registration document.
  • A substitute toll fee (for goods vehicles/coaches/heavy caravans) which becomes due if no payment has been made for a given road section is currently EUR 220.
  • A substitute toll fee due if only a partial payment has been made – e.g. because a vehicle has been wrongly categorised (due to a misstated number of axles) or a wrong tariff group combined with EURO emission classes has been applied – is EUR 110.

A failure to pay a substitute toll fee leads to the imposition of administrative penalties (from EUR 300 to 3,000).

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